It all begins with a gap. Gaps are just the difference between where you are and where you want to be.
Communication bridges ideas and people with action. Whether you want to negotiate, gain support or credibility, or build a community, our approach is to first analyze the behaviors of your gap and then scope our services to make change happen. Our work is to enhance your capability to be effective and get what you want. Science helps us know precisely what is needed. The good news is that effective communication can be learned.
Don’t worry about sounding professional.
Sound like yourself and be EFFECTIVE with people. There is an untapped and unimaginably rich resource all around you: people.
There are thousands of trainings on communication available and even more books about what people are like. After all that learning, do you have any more of an idea what still gets in the way of working with people? More importantly, do you really know what to DO?
We are Communication Educators, Mediators, Negotiators and Project Managers. We will get you DOING the behaviors of effective people using science! Our learning workshops and coaching shift whats in your mind and what you DO to leverage and build the scaffold of any project: relationships. Can you say right now that you’ve got your arms around that?
What is behavioral consulting & coaching?
Behavioral Coaching involves essentially supervised action in the clients real time situations at work. We start by teaching our program participants how to effectively manage THEMSELVES, their own emotional responses to situations, increase awareness of others, reduce bias, and think more clearly about what is wanted and needed in situations.
Next, we teach robust, evidence-based methods for structuring conversations and then teach and role play stylistic strategies, tools, and techniques to help you be effective in even the most CONFOUNDING relationships. We teach methods for problem solving relationship “situations” without having to involve the other person.
Research in brain science shows that immediate feedback is the most effective way to ensure new behaviors are retained as long-term strategies. Our work is highly interactive with participants and our goal is to help each client feel that the way they communicate “fits” them. We call this Social Well-Being.
We teach skills through actual conversational practice and rehearsal in video and telephone sessions. Other programs teach cognitively and often use microlearning programs to teach soft skills. We don’t think this method is as effective as behavioral rehearsal. We believe training situational awareness and an ability to think on one’s feet requires just in time feedback in real-world situations. We bring a fresh, intelligent and approachable strategy to each client to help them become confident and flexible.